Frequently Asked Questions

Everything you need to know about your Vintage Havana shopping experience.

How long does shipping take?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do your sneakers fit?

Our sneakers generally run true to size. If you are between sizes, we recommend sizing up for the most comfortable fit. Specific sizing charts are available on each product page.

Do you ship internationally?

Currently, we only ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to more countries in the near future.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay installments for flexible payments.